Up Your Service!

Up Your Service!

  • By:Ron Kaufman
  • ISBN:9810529597
  • Publication Type: Kaufman Professional Service
  • Category: Marketing
  • Condition:Like New
  • No Of Pages:296
  • Specification:Title may change
  • Release Date:1st Mar 2002
  • Price:Rs 280.00
  • Price
    Specifications
     
  • Rs280.00

    Title may change

  • Price
    Specifications
     
  • Rs330.00

    TITLE MAY VARY

Description

Strategies and action steps to delight your customers now! Build a mindset and a toolset to bring your service UP! develop a service culture that sizzles and succeeds. apply proven techniques to get closer to your customers. Polish your perception points to create positive impressions. Leverage customer value dimensions for long-term profits. Achieve surprising and unbelievable service standards. Increase customer loyalty with effective service recovery. Discover the hidden power in service guarantees.

Your Comment