The Five Languages of Apology

Just as you have a different love language, you also hear and express the words and gestures of apology in a different language.� New York Times best-selling author Gary Chapman has teamed with counselor Jennifer Thomas on this groundbreaking study of the way we apologize, discovering that it's not just a matter of will--it's a matter of how.� By helping people identify the languages of apology, this book clears the way toward healing and sustaining vital relationships.� The authors detail proven techniques for giving and receiving effective apologies.