The Team Building Tool Kit

"Workplace teams need rules to be effective, just as professional sports teams do. This problem-solving ready-reference lays down the guidelines for team leaders and members. It covers the human factors and nitty-gritty details that can hamper teamwork, and discusses how to: * define the roles and responsibilities of team members * select team members and encourage positive behavior * facilitate participation at team meetings * deal with the fear of losing control * evaluate and reward teams * determine what kind of training to offer The author uses bullet points to make tips and rules easy to grasp, and end-of-chapter questions and answers to illuminate key issues."