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Up Your Service!

Up Your Service!

  • By:Ron Kaufman
  • ISBN:9810459394
  • Publication Type: Kaufman Professional Service
  • Category: Self Help/Motivational
  • Condition:Good
  • No Of Pages:247
  • Specification:TITLE MAY VARY
  • Release Date:1st Jan 2002
  • Price:Rs 480.00
  • Price
    Specifications
     

  • Rs430.00

    Title may change

  • Price
    Specifications
     

  • Rs480.00

    TITLE MAY VARY

Description

True stories of winners and losers in the quest for superior service. Who wins? Who loses? It's up to you! Benchmark the best service innovations (Chapter 5: Generating New Ideas). Discover how to keep your customers happy, loyal, and buying more (Chapter 10: Building Up Your Business). Find out who makes the biggest mistakes in service, and what you must avoid (Chapter 13: The Infinite Absurdity Awards). Plus many more easy-to-use insights on the spirit, language, and culture of superior service. Take a look!

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